It is essential to you, as a user of the casino's services, to be able to communicate with a reliable and attentive support service via email and live chat, or even phone.Ĭhoice of online slots, live dealer tables, and other games - The gameplay experience is, after all, the fun bit and the actual reason, alongside bonuses, for registering at a casino site. This ensures the operator has the required tools that allow players to either manually control their gambling habits or be able to seek professional assistance.Ĭustomer support - The customer service department is what we focus on next after ensuring the platform is licensed and has adequate responsible gaming tools. Responsible gaming policy - One of the principal criteria we review in each operator is its responsible gaming policy.
Having a licensing certificate from the relevant local regulator is the basis of every US casino we review. Licensing - We check the casino's license before anything else to ensure it operates legally.
